Back online; database issues fixed (Oct 12, 13:15 GMT)

Aaaaand we’re back. The database is up and running again, which means that you can once again access your favourite website in the world.

Sorry for the downtime!


Ah, we jinxed it! Maintenance aftershocks (Oct 12, 10:20 GMT)

Looks like we hit something vital during the maintenance…

Our tech team is working on fixing it and we’ll let you know when everything’s running smoothly again.

So sorry!


Maintenance done, were back online! (Oct 12, 5 AM GMT)

Hi everyone, we’re back online. Everything went very smoothly; we only had to extend the maintenance window by 21 minutes.

We’re off to bed now, but happy transferring!

- The WeTransfer Team


Planned maintenance on October 11/12

Hey guys! To keep our database up to date, functioning and secure, we sometimes have to upgrade our software. In this case we’re going to upgrade MySQL. This means that we have to take our service offline for a few hours.

The maintenance window is from 11 PM UTC October 11 until 3 AM UTC October 12.

Times for different timezones:

  • San Francisco: Saturday, 11 October 4 PM - 8 PM

  • Mexico City: Saturday, 11 October 6 PM - 10 PM

  • São Paulo: Saturday, 11 October 8 PM - midnight

  • Amsterdam: Sunday, 12 October 1 AM - 5 AM

  • New Delhi: Sunday, 12 October 4:30 AM - 8:30AM

  • Beijing: Sunday, 12 October 7 AM - 11 AM

  • Sydney: Sunday, 12 October 10 AM - 2 PM

This means that during this time you won’t be able to upload, download, access or delete any transfers on WeTransfer, because the whole service will be offline.

As for mobile users, we will show you either a status message or an error (depending on what OS you use).

Once the maintenance is successfully completed, we’ll let you know via this blog.

Have a wonderful weekend!

- The WeTransfer Team


New feature: expiry reminders

It’s happened to the best of us (well, here at the office at least): your transfer expires and the recipient didn’t download it yet. So now you’ll have to upload it again, great…

That’s why we’re introducing a new feature for users of our free service: expiry reminders. If your transfer is about to expire and no one downloaded it yet, we’ll send you a notification. For free!

Now all you have to do, is just contact your recipient, or maybe even upgrade to WeTransfer Plus to keep your transfer (and all your future transfers) online forever.

Super zen!


Downloading issues fixed (Sept 12)

Good news everyone! We have fixed the issue with our download servers and you should be able to successfully download your files now.

Sorry for the inconvenience this may have caused you, but we’re rocking your transfers once again!

Here’s to the start of an awesome weekend :-)



Downloading issues (Sept 11)

Hey peeps! We’ve been getting reports from you about downloads not working and some .zip files being corrupted when downloaded.

We’re currently looking into these issues, and trying to fix them as quickly as possible. It’s pretty annoying, but please bear with us while we work on this.

Once we’ve solved the problem, we’ll let you know via this blog. Until then, here’s two kittens hugging and yawning (warning: maximum overcute!).


We proudly present: The WeTransfer Android app

It’s finally here, and we’re very proud :-)

Android users can now simply upload their files from anywhere in the world, up to 10GB, while enjoying inspiring backgrounds during the transfer.

No need to sign up and all for free. Go explore, download the app via the Google Play Store and tell us what you think!


A special extra feature for our Android users: Use the Share icon in the Android user interface to instantly transfer any file from any app.


New Plus feature: Automatic expiry dates for transfers

Hey everyone! We’ve listened to your feedback and we’ve added auto-expiry as a new features for Plus users.

To easily expire your transfer after a day, a few weeks, a couple of months or longer, simply select the amount of time you want your transfer to stay online. Of course you can still set transfers to never expire, and you’ll always have the option of manually deleting transfers from your Plus storage too.

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How to transfer safely (July 8)

Over the past few days, we have been contacted by a few concerned users about an email that looked somewhat like our transfer email, but instead was a phishing attempt.

While imitation is the highest form of flattery, we really don’t like it when our users are duped, so here a few tips to check if the email you received, is really from us:

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